GAINZ OPS BETA — PRIVACY POLICY

Who operates this beta

Gainz Ops (displayed as Gainz on your device) is being developed by Big Island Automations for Gainz Marketing, LLC. Big Island Automations operates this development beta on behalf of Gainz Marketing, LLC. The intended production release will be operated under Gainz Marketing, LLC; this beta policy does not describe a completed transfer or a production service. We will update this policy before materially changing those responsibilities or data practices.

This policy covers the Gainz Ops beta app and its associated development Capture Lab, sales portal and leaderboard. Privacy questions and requests can be sent to Big Island Automations at info@bigislandautomations.com.

Testing and visibility

This beta is intended for authorized adult testers using fictional customer records. Do not upload real customers' information, payment-card information, identification documents, passwords or unrelated private screenshots.

The current development Capture Lab includes a public test gallery. People who can access that gallery can view uploaded screenshots, extracted information and available location evidence, and can delete test captures. A private sales screen does not make a capture private in the public test gallery. Rep names, capture activity and sales counts may also appear on shared leaderboards. Precise device location can identify where a tester is even when the customer details in a screenshot are fictional. Only participate with this visibility understood.

Information handled by the beta

• Account information: your sign-in information is used to verify your development account. Your rep identifier, name and applicable team information associate captures and test sales with your account. Device pairing identifiers and credentials maintain the phone's authorized connection.
• Screenshots and extracted text: screenshots uploaded automatically or manually, including any visible text or images. Extraction looks for customer name, service address, email, phone, selected service and add-ons, displayed prices, installation date and appointment window, order status, and any explicitly displayed sale date or time. Other visible information may remain in the original image or recognized text.
• Capture evidence: screenshot, receipt and processing times; capture and device identifiers; delivery and extraction status; duplicate-detection information; and available location coordinates, accuracy and measurement times associated with a capture.
• Location: with your permission, Sales Mode records device location readings to associate a reading with a screenshot. Background collection depends on iOS permissions and execution. Missing or older location readings are not proof of your location at the moment of sale.
• Support and technical information: information you send us when requesting help or giving feedback, and service diagnostics used to investigate delivery, processing and access problems. Hosting services may process ordinary connection information such as IP addresses and request times.

How capture works and your choices

Start Knocking enables Sales Mode. With full Photos access, the app looks for screenshots saved during an active capture session. Eligible screenshots can come from any app, not just a sales browser. Automatic sending can upload these screenshots without individually confirming each image. Discovery and uploads may catch up when you return to Gainz.

Stopping Sales Mode ends the capture interval. It does not necessarily cancel uploads or catch-up processing for screenshots already eligible during that interval. Turning off automatic sending allows manual delivery controls; it does not erase data already collected. You can change Photos and Location permissions in iOS Settings, although this may prevent capture features from working. Contact us if you need help stopping pending delivery or removing data.

Why we use this information

We use the information to authenticate testers and phones, deliver screenshots, extract and review test sale details, detect duplicates, associate test sales with reps, display sales metrics and leaderboards, test commission calculations, and diagnose or improve the beta. Beta calculations and entries are test results, not confirmation of an actual installation, payment or earned commission.

Processing and sharing

Uploads go to the separate development Capture Lab. The current extraction service uses OCR on that server; it does not send screenshots to an external AI or OCR provider for extraction. Authorized personnel at Big Island Automations and Gainz Marketing, LLC may access beta information for testing, support and administration. Service providers supporting hosting and distribution may process information needed to provide those services. The public gallery and shared leaderboard visibility described above also apply.

We do not sell beta personal information or use it for targeted advertising. Apple operates TestFlight and may separately process installation information, diagnostics and feedback under Apple's privacy terms. This policy describes our beta, not Apple's independent practices.

Storage, retention and deletion

The beta stores capture files and processing records on the development server and keeps local capture copies and delivery history on the phone. There is currently no automatic age-based expiry for capture records; they remain until deleted or removed through beta administration.

The screenshot deletion controls remove the selected server screenshot, associated capture metadata and extraction result from the active capture service. Related test views update as the deletion is processed. A minimal deletion record containing identifiers and deletion time remains so retries cannot recreate the deleted capture. Deleting a server record does not delete the original image from Photos, local app capture history, or copies another person has already saved. Stop capture and pending delivery before attempting local cleanup, and contact us for help. Deletion from every device, diagnostic record or retained recovery copy is not promised by the screenshot Delete control.

To request access, correction, account assistance or deletion of information associated with you, email info@bigislandautomations.com. We may need to verify your identity and clarify the relevant account or capture. Do not send passwords or unnecessary customer information in your request. We will explain any information that must be retained and any limits affecting your request.

Security and changes

The app uses HTTPS for server communication and the iOS Keychain for connection credentials. These measures do not change the public test gallery's visibility. No service can guarantee absolute security.

We will post revisions here with an updated effective date. Material changes to capture, access, sharing or the production operator will be explained before the changed practices apply, with additional permission obtained where required. For questions, contact info@bigislandautomations.com.